What Malaysia’s New Expat Salary Rules Signal for Regional Leadership Hiring
BPO and Diversity
As leadership markets continue to mature, policy shifts like this serve as a reminder that hiring decisions sit within a broader ecosystem – one shaped by workforce strategy, local capability development, and long-term organisational design.
J.P. Morgan Shuts Aumni Analytics Division, Affecting 250 Roles Globally
AI, BPO, and Technology
Is leadership turnover reshaping the BPO market in Europe?
BPO and Business
Across Europe, extra pressure on BPO and CX functions isn’t just from AI adoption or rising expectations – it’s also from leader-level churn. Here’s what we’re seeing and why smart companies are adjusting fast.