Is leadership turnover reshaping the BPO market in Europe?
BPO and Business
Across Europe, extra pressure on BPO and CX functions isn’t just from AI adoption or rising expectations – it’s also from leader-level churn. Here’s what we’re seeing and why smart companies are adjusting fast.
Executive Job Market in the Philippines: Opportunities and Trends
Business
As companies in various sectors expand and innovate, the demand for top-tier talent is stronger than ever.
The Philippines: A Global Leader in the BPO Industry
Business
How can the Philippines continue to redefine global leadership in the BPO industry?
Shrinking the Gender Gap
Diversity
As a leader in your organisation, how can you make a meaningful impact on closing the gender gap?
Growth in the UK Tech Market
Business and Technology
A recent report from Spinks and Beauhurst has summarised the growth in UK tech companies, whether start-up or scale-up, and the key elements of that growth. We’ve taken a very small snippet of this report to illustrate a few key stats in the tech sector…
What is Business Process Outsourcing?
Business
Business Process Outsourcing (BPO) is a cost-effective way for organisations to access specialist expertise and resources. It enables companies to focus on their core competencies and free up internal resources for other activities.